Q&A
- Why doesn’t my watch start?
1.The watch needs to be connected to the charger for the first use.
2.If your watch battery runs out, you need to charge it for a while before trying to activate your watch.
3.Try to activate your watch by pressing the area below the screen for a long time.
- Why my watch doesn’t charge successfully?
1.Please make sure your charger is 5V/1A. If the current is too high, the watch would into the automatic protection of the state.
2.Please confirm that the charging cable is well attached to the charging position on the back cover of your watch.
3.If your watch still can’t be charge successfully, please contact our customer services right away. Please click the customer service.
- Why is there no charging cable in my package I received?
1.Please check the user manual and product details page to confirm whether the product is charged by USB. If so, please unplug the watchband, then you would find the charging jack.
2.If your watch isn’t USB charging and you don’t receive the charging cable, please contact our customer services right away.
- How to change the date and time?
Please scan the QR code in the manual to download the APP. Then the time and date will be automatically synced when the watch is connected to the phone.
- Can I wear it for swimming?
It is not recommended that you wear it to swim, because it is not a professional swimming watch.
| General Specification | ||||
| Brand | Newwear | |||
| Model | Q9 | |||
| Color | Black, Silver, Gold | |||
| bluetooth Version | BT 4.0 | |||
| Compatible OS | Android 4.4 or above , iOS 8.0 or above | |||
| Operating Mode | Single Touch | |||
| APP Name | H Band | |||
| App Language | English, Portuguese, Spanish, French, German, Italian, Russian, Japanese, Korean, Arabic, Simplified Chinese, Traditional Chinese | |||
| Special Features | ||||
| Waterproof | IP67 | |||
| Physiological Period Preditcion | Support recording and monitoring menstrual period, safety period can help predict ovulation day |
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| Heart Rate Monitor | Support | |||
| Blood Pressure Monitor | Support | |||
| Sleep Monitor | Support | |||
| Pedometer | Support | |||
| Call or Message Reminder | Support | |||
| Reject Call | Support | |||
| Notification | Support Facebook,Twitter,Wechat, WhatsApp, Ins, Skype, Line etc. | |||
| Alert Type | Vibration | |||
| Auto Light-up Screen | Support | |||
| Stopwatch | Support | |||
| Other Functions | Support Alarm,Calender,Sedentary reminder,Camera remote control,Anti-lost | |||
| Technical Parameters | ||||
| Sensor | G-sensor(KX023-1025), Heart Rate Sensor(PD70-01C-TR7) | |||
| Screen | Size:1.2 inch Type: IPS Resolution: 240*240pixels |
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| Battery | Battery Capacity: 230mAh Standby Time: About 30days Using time: About 7days Charging Time: About 3 hours Charging Type: Magnetic charging |
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| Appearance & Details | ||||
| Band | Material: Steel, Leather Length: 260mm Width: 42mm |
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| Weight and Size |
Product size: 260*42*11.8mm Product weight: 45g |
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 |
1*Newwear Q9 Smart Bracelet | |||
| 1*Charging Cable | ||||
| 1*User Manual (English Version) | ||||
| Tips: 1.Display and light of shoot will affect the color of the products, pictures for reference only, subject to our available products. 2.Please download the app before usage in order to compatible perfectly with your phone. |
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